Simon Buxton - IT Career Resume
CONTACT INFORMATION
Address Phone104 Cameron St 02-9328-7141
EDGECLIFF
NSW 2027
QUALIFICATIONS
Tertiary:
Cambridge University (UK)Bachelor of Arts Degree (Honours) in Natural Science
(Metallurgy, Physics, Chemistry, Maths)
Later upgraded to Master of Arts
Associate of the Institution of Metallurgy
RECENT IT EMPLOYMENT HISTORY
1998 – 2003 WorkCover NSW
Industry: Government/Insurance
Position: Project Manager
Duties:
I was employed as an IT project manager and had been responsible for a number of initiatives both large and small. My major project took 3 years and covered the acquisition, customisation and implementation of an outsourced CRM system. This resulted in the integration of a large number of small independent systems and has become WorkCover’s major operational system for the 400 inspectors & staff of its Occupational Health and Safety Division.
This project commenced with setting up a 3 day JAD session for 25 key users and subsequently examining alternative solutions to satisfy the user requirements. I contacted similar organisations world-wide, but all had developed in house systems, so I recommended a CRM package solution. I next wrote a request for tender for a CRM system including its customisation needs and managed the acquisition process. The system was customised in stages by the supplier and implemented 12 months later. My team carried out the testing and arranged initial data clean up and conversion, whilst training was undertaken in the user area. A year later major benefits have been seen in the organisation of field work and complaints handling, especially for the inspectors, with data mining benefits to follow when sufficient material has built up.
Apart from this project I managed the programming maintenance group for several months and was involved in a number of smaller projects.
The whole of WorkCover’s Head Office, including all IT staff, completed a move to Gosford in March 2003, at which time I accepted an offer for voluntary redundancy.
1996 - 1997 NSW Health Department (Contractor)
Industry: Health/Government
Position: Contractor
Duties
Support and maintaining a state-wide statistical and management information system for Public Hospitals (DOHRS) and providing consultancy and specifications for its redevelopment on a different software platform.
1980 - 1996 NSW Health Department, Sydney
Industry : Health/Government
Positions: Senior Systems Analyst, Senior Technical Consultant/Principal Systems Officer (Project manager)
Duties:
I was mainly responsible for the project management of application systems all of which were successfully implemented to time and budget. Although my activities varied from project to project, I personally carried out one or more of business analysis, specification, systems and database design, training and testing.
My other duties included tender evaluation, bureau liaison, supervising staff, user support, documentation, and when in the role of Senior Technical Consultant, the supervision of other project leaders.
My earlier years with the department were largely involved with determining the user requirements for the new standard public hospital Patient Administration and Billing systems. In the case of the latter system, I was involved as Data Architect and DBA as well as drawing up most of the specifications and testing requirements.
My next position was as Senior Technical Consultant for clinical systems. My main responsibility, apart from supervising other teams in the group, was to manage the writing of a new Diagnostic Reporting system covering a wide range of hospital departments. The user requirements existed but I produced the data architecture and detailed system specifications as well as writing some of the specialised word-processing functions needed. I was transferred to my next major project at the user testing stage and later the system development was outsourced.
Finally, I was project manager for a family of systems (DOHRS) covering management statistics and financial operational systems (budgeting, performance and capital works) for both the Department and Public Hospitals. These systems had a high profile as they were often a source of data for Senior Directors, FOI requests and the Minister's Office, usually requiring tight deadlines that were always met. This project involved software selection by tender and managing the team of 5 people writing the application, including consultants from the supplier, followed by ongoing development and maintenance with a smaller team over a number of years.
This DOHRS system was the largest remaining internally supported application, since the hospital applications and their maintenance staff had been transferred to an outsourcer in the expectation that they would shortly be replaced newer systems. These were later rejected after trials as unsuitable for NSW.
Apart from these major projects, I was involved with a number of smaller projects in both clinical and management fields as well as pioneering the use of email within the department both internally and externally for software support in 1992.
IT EMPLOYMENT PRIOR TO 1980
1975 - 1980 IDAPS Computer Science
1964 - 1975 Morgan Crucible Company
Industries: Private Industry - Manufacturing and Insurance Outsourcing (various companies)
Positions: A variety of IT positions including Systems Analyst, Project Manager and IT Manager
Duties:
These positions were reasonably flexible and required a wide range of skills from computer operating and programming to business analysis and staff and project management.
Business Applications:
These ranged from financial (general ledger, payrolls), production control and cost accounting to a range of general insurance applications.
OTHER EMPLOYMENT
Included technical support metallurgist for specialised refractory sales, time as an officer in the Royal Navy as well as work in electronics research establishments.
SKILLS INVENTORY
Listed here are a number of skills where I have had recent in depth experience
General
Project Management
Mentor
Methodology
Tender
Management
Contract
Negotiation
Business
Analysis
User Training
& Documentation
Software
acquisition
Technical
M/S Office (Excel, Word, Project, Powerpoint etc)Operating Systems (Windows family, VAX VMS)
4 GL programming
HTML & Web site authoring & management
Application Areas
GeneralCRM (Customer Relationship Management)
Accounting (Budgeting, Costing and performance inc Capital Works)
General Insurance
Management Statistics
Health
Diagnostic Reporting (HOSREP - X-ray, Nuclear Medicine, Histopathology)
Patient Administration & Billing (NSW HOSPAS, HOSBIL systems)
Inpatient Statistics
Hospital Statistics (DOHRS – Financial performance, Patient
activity & Waiting lists)